We are an Australian-based brand offering International shipping via Australia Post. All orders are processed and dispatched from our Australian-based premises with care to ensure your products arrive safely. Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can follow your delivery every step of the way.

When will my order be shipped?

Orders are typically dispatched within three business days of your order being processed, Monday through Friday. Please be aware that during sales or holiday periods, processing times may be extended. Additionally, orders are not processed on weekends or public holidays.

Australian shipping – via Australia Post.

~ Flat rate of AUD $9.95 for orders under AUD $50.
~ Complimentary shipping on orders over AUD $50.

Delivery times may vary based on your location; however, they typically range from 4 to 6 business days once your order has been processed.

Note: Due to high demand during the festive season, deliveries may experience slight delays. We appreciate your patience and are committed to bringing your order to you as quickly as possible.

International shipping – via Australia Post International Standard.

We currently offer International shipping to the following countries/regions:

~ New Zealand
~ United States
~ United Kingdom
~ Singapore
~ European Union

All International orders are sent via Australia Post International Standard. Shipping costs will be calculated at checkout and include Australian taxes. Please note that shipping costs do not include any foreign duty, taxes, or import fees that may be charged by the destination country.

Shipping rates & times:
~ Shipping costs will be calculated at checkout based on your delivery address.
~ *International orders are limited to 1 kg per shipment to ensure safe delivery.
~ Delivery times vary by destination. Please check estimated shipping times for your country directly via the Australia Post website.

Customs & duties:
International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer. These charges are determined by the destination country and are not included in the shipping cost at checkout. Please check with your local customs office for more information. Any orders shipped that are declined by customs will not be refunded.

Please note: Our products are made in Australia under Australian cosmetic regulations and are intended for the Australian market. International customers are responsible for ensuring compliance with local import regulations and should be aware that the products may not meet local labelling requirements.

Should you have any concerns, please contact our Customer Care team prior to submitting your order.

How do I track my order?

You can easily track your order by clicking the 'Track my order' link in the footer of our website. Alternatively, you can check your shipping confirmation email for tracking details and estimated delivery times. If you need further assistance, our Customer Care team is happy to help.