Shipping policy

We currently offer shipping Australia-wide via Australia Post. All orders are processed and dispatched from our Southern Highlands based premises with care to ensure your products arrive safely.

Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can follow your delivery every step of the way.

When will my order be shipped?

Orders are typically dispatched within three business days of your order being processed, Monday through Friday. Please be aware that during sales or holiday periods, processing times may be extended. Additionally, orders are not processed on weekends or public holidays.

What are the shipping costs and delivery times?

Standard delivery within Australia:
~ Flat rate of AUD $15 for orders under AUD $75.
~ Free shipping on orders over AUD $75.

Delivery times may vary based on your location; however, they typically range from 2 to 8 business days once your order has been processed.

Do you ship internationally?

We currently do not offer international purchases or shipping.

How do I track my order?

You can easily track your order by clicking the 'Track my order' link in the footer of our website. Alternatively, you can check your shipping confirmation email for tracking details and estimated delivery times. If you need further assistance, our Customer Care team is happy to help.